FAQ

Welcome to the TSN Predictor: Playoff Edition presented by Kia.
Build the highest point streak through the entire Playoffs for your chance to win an All-New 2014 Forte Koup Turbo.
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WHICH KIA PRODUCTS WOULD YOU CONSIDER PURCHASING? (Select all that apply)
Optima
Optima Hybrid
Sportage
Rio
Rondo
Forte
Sorento
Soul




TSN Predictor FAQ
Q:
I’ve entered my information but it says Please Enter A Valid Email Address – I use this email everyday on your site!
A:
In order to play the TSN Predictor, you are required to create a TSN Predictor user account. This account is separate from your TSN.ca account due to privacy reasons. Once you have registered, this is the information to be used when logging in to play the TSN Predictor.

Q:
Can I register using the same information that I have used for my TSN.ca account?
A:
Yes! There is no restriction as to what email address and/or password you use when signing up for the Predictor, however, you must register for the TSN Predictor, login information does not carry over multiple accounts (see the question above)

Q:
I am 100% positive I picked the right winner of last night’s game, how come my streak is at 0?
A:
Always be sure to check whether you got the Double Down Question of the Day correct. If you have selected this question incorrectly, your streak is reset to 0, regardless of whether or not you got the match-up pick right.

Q:
I got the match-up right and the Double Down Question right last night, how come my streak says 0?
A:
If you are sure you should be awarded points to your streak, you can check your pick history in your dashboard. When on your Predictor Profile, click your name in ‘Your Scoreboard’ – this will open up a list of all the picks you have made, along with the results indicated by a green check mark (you had the pick correct) or a red X (your pick was incorrect). If you would still like to look into it further, feel free to contact us.

Q:
It won’t let me select more than one game!
A:
The TSN Predictor is a point streak challenge, therefore you are only able to select ONE (1) match-up per day with the option of playing the Double Down Question of the Day. We like to think of it this way: If Henrik Sedin has a 6-game point streak, all he needs to do to extend this to 7 games, is to obtain one point. Whether he gets one point, 2 points, or any number of points, it only extends his streak by 1. If he does not get the point, his streak is over and has been reset to 0.

Q:
I’m trying to register, but it won’t accept my postal code – what am I doing wrong?
A:
When registering, be sure to include a space between the characters in your postal code. It should be entered as follows: XXX YYY.

Q:
How do I change the picture on my TSN Predictor profile?
A:
The TSN Predictor does not allow users to upload a photo to their profile. If you see a user with a photo beside their score, that is because they are playing off of the Facebook Platform. The TSN Predictor uses the players’ Facebook profile picture in their profile. If you are playing off of TSN.ca then a silhouette indicates your profile picture.